Frequently Asked Questions (FAQs)

1. How long does shipping take?

Orders are typically processed within 1–2 business days. Standard delivery takes 8–15 business days, depending on your location. You’ll receive tracking details once your order has shipped.

2. Do you ship internationally?

Right now, we ship primarily to the UK and US. We’re working on expanding to more regions soon.

3. How do I choose the right size brace or support?

Each product page includes a sizing guide to help you find the best fit. If you’re unsure, feel free to contact us and we’ll guide you based on your measurements.

4. What is your return policy?

We offer a 30-day return policy on unused items in original packaging. To start a return, please reach out to us at info@elitemotiongear.com.

5. Can I track my order?

Yes. Once your order has shipped, you’ll receive a tracking link by email so you can follow your delivery in real time.

6. Do your braces work for MMA, BJJ, or other sports?

Yes. Our gear is selected with combat sports and functional training in mind. Whether it’s rolling, sparring, or gym training, our supports are designed for comfort and durability.

7. How can I contact you?

You can reach us through our Contact page or directly via info@elitemotiongear.com.

Orders

How do I track my order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking link. You can use this link to follow your package in real time until delivery.

Can I modify or cancel after it has been placed?

We understand that circumstances may change. If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that orders are processed quickly to ensure prompt delivery.

What payment methods do you accept?

We offer a variety of convenient payment methods to make your shopping experience seamless. Accepted payment methods include major credit cards/debit cards.

Shipping

What shipping options do you offer?

We offer free standard shipping on all orders, they will be delivery within 8-15 working days depending on address.

How much does shipping cost?

The exact shipping costs are calculated based on the destination and the weight of the items in the shopping cart. You can view the shipping costs during the checkout process before completing your purchase.

Note - As we are running a free shipping offer currently Shipping is completely free with no hidden costs.

Do you ship internationally?

At this time, we only ship within the United States. However, we are working on expanding international shipping options in the near future

Returns

What is your return policy?

We accept returns within 30 days of delivery for items that are defective, damaged, or incorrect. Unfortunately, we cannot accept returns for non-defective items or “change of mind” purchases.

How do I initiate a return?

Please contact us at info@elitemotiongear.com with your order number and photos/videos of the issue. Our team will review your request and guide you through the return or replacement process.

Are there return shipping fees?

Not at all if your item is defective, damaged, or incorrect, return shipping is completely free.